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CompaniesHelp ScoutIncidents

Help Scout: Web App Connection Timeouts

MinorStatus: resolvedStarted Resolved (43 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    Our team released a fix to address the issue with long page loads, and it should now be resolved. Very sorry for the trouble today!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2023-11-28 16:33 UTC, resolved after 43 min, 1 update(s).

Title
Web App Connection Timeouts
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/0xvr9wg5fw95

Help Scout profileRecent Help Scout incidentsAll outages on November 28, 2023Help Scout in November 2023MarkdownJSON