Help Scout: Connection Issues
Timeline of updates
- resolved
We repaired the root cause of delays that lasted for about 8 minutes in our web app for page loads, folder counts, updating conversations, and search. Apologies for the interruption to your day!
From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Help Scout, started 2022-06-13 14:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Connection Issues
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/incidents/01qsqcgdww1g
Help Scout profileRecent Help Scout incidentsAll outages on June 13, 2022Help Scout in June 2022MarkdownJSON