# Help Scout: Connection Issues

> Help Scout status incident “Connection Issues” on 2022-06-13: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/01qsqcgdww1g
Last updated: 2022-06-13T14:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-06-13 14:30 UTC · Resolved: 2022-06-13 14:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/01qsqcgdww1g](https://status.helpscout.com/incidents/01qsqcgdww1g)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2022-06-13 14:30 UTC: We repaired the root cause of delays that lasted for about 8 minutes in our web app for page loads, folder counts, updating conversations, and search. Apologies for the interruption to your day!

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2022-06-13 14:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/01qsqcgdww1g
- Citation: Help Scout, “Connection Issues” (2022-06-13 14:30 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/01qsqcgdww1g (CC BY 4.0).
- Markdown link: `[Help Scout: Connection Issues (2022-06-13)](https://rewindex.com/company/help-scout/incidents/01qsqcgdww1g)`


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Canonical: https://rewindex.com/company/help-scout/incidents/01qsqcgdww1g · Markdown: https://rewindex.com/company/help-scout/incidents/01qsqcgdww1g.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/01qsqcgdww1g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:53:12.819Z