CompaniesHelp ScoutMonthly reportsJanuary 2015
Help Scout in January 2015: incidents, uptime and changes
4incidents posted
0labelled major or critical
100%free of major/critical
99.61%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 0 min, incident time 2 h 54 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Minor 1 · No impact listed 3
Incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some outgoing emails delayed | Minor | 2.9 h | resolved | 01-04 | |
| Elevated Connection Errors | No impact listed | 41 min | resolved | 01-06 | |
| Elevated Connection Errors | No impact listed | 1.9 h | resolved | 01-06 | |
| [Scheduled] Database maintenance | No impact listed | 13 min | resolved | 01-29 |
Cite this
Help Scout posted 4 status incidents in January 2015 (0 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Help Scout in January 2015
- Vendor
- Help Scout
- Date
- URL
- https://rewindex.com/company/help-scout/2015/01