Heap: Customers having to re-login in to Heap
Affected components: App
Timeline of updates
- identified
The issue has been identified and a fix is being implemented.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
ef98619a0eb5c514…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Maintenance posted by Heap, started 2026-03-26 14:17 UTC, resolved after 4 d, 3 update(s).
- Title
- Customers having to re-login in to Heap
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/incidents/ttz7yq2vcz33
Heap profileRecent Heap incidentsAll outages on March 26, 2026Heap in March 2026MarkdownJSON