# Heap: Customers having to re-login in to Heap

> Heap maintenance “Customers having to re-login in to Heap” on 2026-03-26: impact maintenance (vendor’s label), 4 d, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/ttz7yq2vcz33
Last updated: 2026-03-30T14:09:07Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: resolved
- Started: 2026-03-26 14:17 UTC · Resolved: 2026-03-30 14:09 UTC · Duration: 4 d
- Updates: 3 · Affected components: App
- [Vendor status page: https://stspg.io/n1svctwwmb05](https://stspg.io/n1svctwwmb05)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **identified** 2026-03-26 14:17 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-03-28 17:06 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-03-30 14:09 UTC: This incident has been resolved.

## Cite this

Maintenance posted by Heap, started 2026-03-26 14:17 UTC, resolved after 4 d, 3 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/ttz7yq2vcz33
- Citation: Heap, “Customers having to re-login in to Heap” (2026-03-26 14:17 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/ttz7yq2vcz33 (CC BY 4.0).
- Markdown link: `[Heap: Customers having to re-login in to Heap (2026-03-26)](https://rewindex.com/company/heap/incidents/ttz7yq2vcz33)`


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Canonical: https://rewindex.com/company/heap/incidents/ttz7yq2vcz33 · Markdown: https://rewindex.com/company/heap/incidents/ttz7yq2vcz33.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/ttz7yq2vcz33 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:31:53.427Z