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CompaniesHeapIncidents

Heap: Queries failing to return

MinorStatus: resolvedStarted Resolved (45 min)3 updatesstspg.io (opens in new tab)

Affected components: App

Timeline of updates

  1. investigating

    Some customers may experience query latency. Queries for some customers may take a while to load or return errors. Data collection is not impacted.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Heap, started 2026-01-05 21:47 UTC, resolved after 45 min, 3 update(s).

Title
Queries failing to return
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/incidents/r5pmzc09vft3

Heap profileRecent Heap incidentsAll outages on January 5, 2026Heap in January 2026MarkdownJSON