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Heap: Some users may have seen "We're sorry, something went wrong" errors in funnels

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.heap.io (opens in new tab)

Timeline of updates

  1. resolved

    From about 12:20 to 2:30pm PT, some users may have seen "We're sorry, something went wrong" errors while looking at a funnel chart. We've rolled back the offending code change, and funnels should be working again.

From Heap’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.heap.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Heap, started 2022-10-13 19:00 UTC, resolved after 0 min, 1 update(s).

Title
Some users may have seen "We're sorry, something went wrong" errors in funnels
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/incidents/n4d0ym7l23sp

Heap profileRecent Heap incidentsAll outages on October 13, 2022Heap in October 2022MarkdownJSON