# Heap: Some users may have seen "We're sorry, something went wrong" errors in funnels

> Heap status incident “Some users may have seen "We're sorry, something went wrong" errors in funnels” on 2022-10-13: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/n4d0ym7l23sp
Last updated: 2022-10-13T19:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-10-13 19:00 UTC · Resolved: 2022-10-13 19:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/n4d0ym7l23sp](https://status.heap.io/incidents/n4d0ym7l23sp)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2022-10-13 19:00 UTC: From about 12:20 to 2:30pm PT, some users may have seen "We're sorry, something went wrong" errors while looking at a funnel chart. We've rolled back the offending code change, and funnels should be working again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2022-10-13 19:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/n4d0ym7l23sp
- Citation: Heap, “Some users may have seen "We're sorry, something went wrong" errors in funnels” (2022-10-13 19:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/n4d0ym7l23sp (CC BY 4.0).
- Markdown link: `[Heap: Some users may have seen "We're sorry, something went wrong" errors in funnels (2022-10-13)](https://rewindex.com/company/heap/incidents/n4d0ym7l23sp)`


---
Canonical: https://rewindex.com/company/heap/incidents/n4d0ym7l23sp · Markdown: https://rewindex.com/company/heap/incidents/n4d0ym7l23sp.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/n4d0ym7l23sp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T20:47:12.359Z