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Heap: Elevated Collector Error rates

No impact listedStatus: resolvedStarted Resolved (1.2 h)1 updatestatus.heap.io (opens in new tab)

Timeline of updates

  1. resolved

    During the period between 5:24p and 6:01p PST, approximately 1% of collector calls were dropped. We deployed a code change to fix the underlying issue.

From Heap’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.heap.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Heap, started 2015-12-23 01:42 UTC, resolved after 1.2 h, 1 update(s).

Title
Elevated Collector Error rates
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/incidents/hv7mxjfgj2tc

Heap profileRecent Heap incidentsAll outages on December 23, 2015Heap in December 2015MarkdownJSON