# Heap: Elevated Collector Error rates

> Heap status incident “Elevated Collector Error rates” on 2015-12-23: impact none (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/hv7mxjfgj2tc
Last updated: 2015-12-23T02:55:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2015-12-23 01:42 UTC · Resolved: 2015-12-23 02:55 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.heap.io/incidents/hv7mxjfgj2tc](https://status.heap.io/incidents/hv7mxjfgj2tc)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **resolved** 2015-12-23 02:55 UTC: During the period between 5:24p and 6:01p PST, approximately 1% of collector calls were dropped. We deployed a code change to fix the underlying issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2015-12-23 01:42 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/hv7mxjfgj2tc
- Citation: Heap, “Elevated Collector Error rates” (2015-12-23 01:42 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/hv7mxjfgj2tc (CC BY 4.0).
- Markdown link: `[Heap: Elevated Collector Error rates (2015-12-23)](https://rewindex.com/company/heap/incidents/hv7mxjfgj2tc)`


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Canonical: https://rewindex.com/company/heap/incidents/hv7mxjfgj2tc · Markdown: https://rewindex.com/company/heap/incidents/hv7mxjfgj2tc.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/hv7mxjfgj2tc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:39:15.148Z