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Heap: Custom properties set via Snapshots are temporarily unavailable

No impact listedStatus: resolvedStarted Resolved (2.0 h)1 updatestatus.heap.io (opens in new tab)

Timeline of updates

  1. resolved

    Custom properties set via Snapshots feature are now capturing data normally and new custom properties defined will function as expected. You may notice that custom properties defined through Snapshots will not have corresponding values between 7AM UTC on May 24th until 12AM UTC on May 26th. We apologize for any inconvenience this may have caused.

From Heap’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.heap.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Heap, started 2016-05-25 21:59 UTC, resolved after 2.0 h, 1 update(s).

Title
Custom properties set via Snapshots are temporarily unavailable
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/incidents/bym50l6v4r7w

Heap profileRecent Heap incidentsAll outages on May 25, 2016Heap in May 2016MarkdownJSON