Heap: EU hosted | Heap Charts and Dashboards results not loading
Affected components: App
Timeline of updates
- investigating
We are currently investigating this issue.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d1b3d091679be91c…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Heap, started 2026-08-10 10:34 UTC, resolved after 4.2 h, 2 update(s).
- Title
- EU hosted | Heap Charts and Dashboards results not loading
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/incidents/0jgfpsl2rqkz
Heap profileRecent Heap incidentsAll outages on August 10, 2026Heap in August 2026MarkdownJSON