# Heap: EU hosted | Heap Charts and Dashboards results not loading

> Heap status incident “EU hosted | Heap Charts and Dashboards results not loading” on 2026-08-10: impact none (vendor’s label), 4.2 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/heap/incidents/0jgfpsl2rqkz
Last updated: 2026-08-10T14:44:10Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-08-10 10:34 UTC · Resolved: 2026-08-10 14:44 UTC · Duration: 4.2 h
- Updates: 2 · Affected components: App
- [Vendor status page: https://stspg.io/fbpnmwqdhwwz](https://stspg.io/fbpnmwqdhwwz)
- [Company: Heap](https://rewindex.com/company/heap.md)

## Timeline of updates

- **investigating** 2026-08-10 10:34 UTC: We are currently investigating this issue.
- **resolved** 2026-08-10 14:44 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by Heap, started 2026-08-10 10:34 UTC, resolved after 4.2 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/heap/incidents/0jgfpsl2rqkz
- Citation: Heap, “EU hosted | Heap Charts and Dashboards results not loading” (2026-08-10 10:34 UTC). Archived by Rewindex: https://rewindex.com/company/heap/incidents/0jgfpsl2rqkz (CC BY 4.0).
- Markdown link: `[Heap: EU hosted | Heap Charts and Dashboards results not loading (2026-08-10)](https://rewindex.com/company/heap/incidents/0jgfpsl2rqkz)`


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Canonical: https://rewindex.com/company/heap/incidents/0jgfpsl2rqkz · Markdown: https://rewindex.com/company/heap/incidents/0jgfpsl2rqkz.md · JSON: https://rewindex.com/api/v1/companies/heap/incidents/0jgfpsl2rqkz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:04:23.749Z