CompaniesHeapMonthly reportsJuly 2025
Heap in July 2025: incidents, uptime and changes
5incidents posted
2labelled major or critical
83.91%free of major/critical
82.84%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 5.0 days, incident time 5.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 2 · Minor 3
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Heap Data Collection Incident | Critical | 5 d | resolved | 07-10 | |
| Session Replays Not Loading | Critical | 2.0 h | resolved | 07-18 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some users unable to login | Minor | 8 min | resolved | 07-14 | |
| User property data delayed in Heap app (US customers only) | Minor | 2.4 h | resolved | 07-16 | |
| Temporary Data Latency US - Resolved | Minor | 5.5 h | resolved | 07-17 |
Cite this
Heap posted 5 status incidents in July 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Heap in July 2025
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/2025/07