rewindex

CompaniesGustoIncidents

Gusto: Some users are unable to request callbacks from their Gusto account

MinorStatus: resolvedStarted Resolved (51 min)3 updatesstspg.io (opens in new tab)

Affected components: Payroll, Benefits, HRPhone System

Timeline of updates

  1. investigating

    We are currently investigating this issue. For support, please contact us at (800) 936-0383.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Gusto, started 2023-07-07 14:37 UTC, resolved after 51 min, 3 update(s).

Title
Some users are unable to request callbacks from their Gusto account
Vendor
Gusto
Date
URL
https://rewindex.com/company/gusto/incidents/nxx7krrtj194

Gusto profileRecent Gusto incidentsAll outages on July 7, 2023Gusto in July 2023MarkdownJSON