Gusto: Customers are experiencing slowness and errors
Affected components: APIPayroll, Benefits, HR
Timeline of updates
- investigating
We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.
- resolved
Customers should no longer be experiencing slowness and errors in their Gusto dashboard.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
3f7e709621b56aa8…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Gusto, started 2024-11-20 17:09 UTC, resolved after 13 min, 2 update(s).
- Title
- Customers are experiencing slowness and errors
- Vendor
- Gusto
- Date
- URL
- https://rewindex.com/company/gusto/incidents/jq50rmdz82tl
Gusto profileRecent Gusto incidentsAll outages on November 20, 2024Gusto in November 2024MarkdownJSON