# Gusto: Customers are experiencing slowness and errors

> Gusto status incident “Customers are experiencing slowness and errors” on 2024-11-20: impact minor (vendor’s label), 13 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gusto/incidents/jq50rmdz82tl
Last updated: 2024-11-20T17:22:40Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-11-20 17:09 UTC · Resolved: 2024-11-20 17:22 UTC · Duration: 13 min
- Updates: 2 · Affected components: API, Payroll, Benefits, HR
- [Vendor status page: https://stspg.io/yd9cndz1scsc](https://stspg.io/yd9cndz1scsc)
- [Company: Gusto](https://rewindex.com/company/gusto.md)

## Timeline of updates

- **investigating** 2024-11-20 17:09 UTC: We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.
- **resolved** 2024-11-20 17:22 UTC: Customers should no longer be experiencing slowness and errors in their Gusto dashboard.

## Cite this

Status incident (vendor impact label: minor) posted by Gusto, started 2024-11-20 17:09 UTC, resolved after 13 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/gusto/incidents/jq50rmdz82tl
- Citation: Gusto, “Customers are experiencing slowness and errors” (2024-11-20 17:09 UTC). Archived by Rewindex: https://rewindex.com/company/gusto/incidents/jq50rmdz82tl (CC BY 4.0).
- Markdown link: `[Gusto: Customers are experiencing slowness and errors (2024-11-20)](https://rewindex.com/company/gusto/incidents/jq50rmdz82tl)`


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Canonical: https://rewindex.com/company/gusto/incidents/jq50rmdz82tl · Markdown: https://rewindex.com/company/gusto/incidents/jq50rmdz82tl.md · JSON: https://rewindex.com/api/v1/companies/gusto/incidents/jq50rmdz82tl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:44:36.408Z