Gusto: All customers are experiencing high wait times
Affected components: Phone System
Timeline of updates
- identified
The issue has been identified and a fix is being implemented.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
78885923d9668173…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Gusto, started 2023-09-08 14:06 UTC, resolved after 18 min, 2 update(s).
- Title
- All customers are experiencing high wait times
- Vendor
- Gusto
- Date
- URL
- https://rewindex.com/company/gusto/incidents/85d7mk3mnpdy
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