Gusto change history: Some Users are unable to access Gusto

Some users could not access Gusto in a major-impact outage affecting the Gusto.com website, Payroll, Benefits and HR. It started at 2024-09-10 20:57 UTC and lasted 37 min, resolving at 2024-09-10 21:34 UTC; a fix was implemented at 21:05 UTC, though some pages were still loading slowly at 21:17 UTC.