Greenhouse: Degraded Service In Candidate Visibility for some customers
Timeline of updates
- resolved
From about 3:30 to 3:40 PM, one of our Solr replicas went down. This caused some customers to experience degraded performance while searching for candidates. Also, modules on the Interview Dashboard and Main Dashboard that rely on this data were unavailable. We replaced the replica and these services recovered.
From Greenhouse’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.greenhouse.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Greenhouse, started 2019-05-20 19:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Degraded Service In Candidate Visibility for some customers
- Vendor
- Greenhouse
- Date
- URL
- https://rewindex.com/company/greenhouse/incidents/z95vspcl6y78
Greenhouse profileRecent Greenhouse incidentsAll outages on May 20, 2019Greenhouse in May 2019MarkdownJSON