# Greenhouse: Degraded Service In Candidate Visibility for some customers

> Greenhouse status incident “Degraded Service In Candidate Visibility for some customers” on 2019-05-20: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/greenhouse/incidents/z95vspcl6y78
Last updated: 2019-05-20T19:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-05-20 19:30 UTC · Resolved: 2019-05-20 19:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.greenhouse.io/incidents/z95vspcl6y78](https://status.greenhouse.io/incidents/z95vspcl6y78)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)

## Timeline of updates

- **resolved** 2019-05-20 19:30 UTC: From about 3:30 to 3:40 PM, one of our Solr replicas went down. This caused some customers to experience degraded performance while searching for candidates. Also, modules on the Interview Dashboard and Main Dashboard that rely on this data were unavailable. We replaced the replica and these services recovered.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Greenhouse, started 2019-05-20 19:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/greenhouse/incidents/z95vspcl6y78
- Citation: Greenhouse, “Degraded Service In Candidate Visibility for some customers” (2019-05-20 19:30 UTC). Archived by Rewindex: https://rewindex.com/company/greenhouse/incidents/z95vspcl6y78 (CC BY 4.0).
- Markdown link: `[Greenhouse: Degraded Service In Candidate Visibility for some customers (2019-05-20)](https://rewindex.com/company/greenhouse/incidents/z95vspcl6y78)`


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Canonical: https://rewindex.com/company/greenhouse/incidents/z95vspcl6y78 · Markdown: https://rewindex.com/company/greenhouse/incidents/z95vspcl6y78.md · JSON: https://rewindex.com/api/v1/companies/greenhouse/incidents/z95vspcl6y78 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:26:04.200Z