Greenhouse: Missing Candidate Search Information
Timeline of updates
- resolved
All candidates are now appearing normally with all of their up-to-date information. The database that supports our search results, reporting, and APIs briefly became out of sync, causing new candidate profiles and any updates made in Greenhouse to become excluded from the search results and reports. Our team was able to fail over to a secondary database and resurface all of the hidden information, and no candidate data was lost. We apologize for the inconvenience this disruption has caused.
From Greenhouse’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.greenhouse.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Greenhouse, started 2016-09-27 18:39 UTC, resolved after 31 min, 1 update(s).
- Title
- Missing Candidate Search Information
- Vendor
- Greenhouse
- Date
- URL
- https://rewindex.com/company/greenhouse/incidents/kkvg9qp1w1fv
Greenhouse profileRecent Greenhouse incidentsAll outages on September 27, 2016Greenhouse in September 2016MarkdownJSON