Greenhouse: Delayed Processing On Business Intelligence Connector
Timeline of updates
- resolved
An upgrade to our Sidekiq servers caused six organizations on our Legacy BIC system on Silo 1 to not be scheduled at midnight as expected. When our alerting system notified us of this, we manually scheduled these organizations to run. The BIC system then processed as normal. We are sorry for the inconvenience to these customers and will try to resolve these issues more quickly going forward.
From Greenhouse’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.greenhouse.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Greenhouse, started 2021-11-19 15:26 UTC, resolved after 6.1 h, 1 update(s).
- Title
- Delayed Processing On Business Intelligence Connector
- Vendor
- Greenhouse
- Date
- URL
- https://rewindex.com/company/greenhouse/incidents/dqs6d65mhm51
Greenhouse profileRecent Greenhouse incidentsAll outages on November 19, 2021Greenhouse in November 2021MarkdownJSON