# Greenhouse: Delayed Processing On Business Intelligence Connector

> Greenhouse status incident “Delayed Processing On Business Intelligence Connector” on 2021-11-19: impact minor (vendor’s label), 6.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/greenhouse/incidents/dqs6d65mhm51
Last updated: 2021-11-19T21:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-11-19 15:26 UTC · Resolved: 2021-11-19 21:33 UTC · Duration: 6.1 h
- Updates: 1
- [Vendor status page: https://status.greenhouse.io/incidents/dqs6d65mhm51](https://status.greenhouse.io/incidents/dqs6d65mhm51)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)

## Timeline of updates

- **resolved** 2021-11-19 21:33 UTC: An upgrade to our Sidekiq servers caused six organizations on our Legacy BIC system on Silo 1 to not be scheduled at midnight as expected. When our alerting system notified us of this, we manually scheduled these organizations to run. The BIC system then processed as normal. We are sorry for the inconvenience to these customers and will try to resolve these issues more quickly going forward.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Greenhouse, started 2021-11-19 15:26 UTC, resolved after 6.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/greenhouse/incidents/dqs6d65mhm51
- Citation: Greenhouse, “Delayed Processing On Business Intelligence Connector” (2021-11-19 15:26 UTC). Archived by Rewindex: https://rewindex.com/company/greenhouse/incidents/dqs6d65mhm51 (CC BY 4.0).
- Markdown link: `[Greenhouse: Delayed Processing On Business Intelligence Connector (2021-11-19)](https://rewindex.com/company/greenhouse/incidents/dqs6d65mhm51)`


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Canonical: https://rewindex.com/company/greenhouse/incidents/dqs6d65mhm51 · Markdown: https://rewindex.com/company/greenhouse/incidents/dqs6d65mhm51.md · JSON: https://rewindex.com/api/v1/companies/greenhouse/incidents/dqs6d65mhm51 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:25:10.868Z