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Grain: Transcription partner incident causing recording processing delays

No impact listedStatus: resolvedStarted Resolved (7.1 h)2 updatesstspg.io (opens in new tab)

Affected components: Recording Processing

Timeline of updates

  1. monitoring

    Our transcription partner experienced an incident earlier today that caused transcript processing to fail. The incident has not passed and we are working through the backlog of recordings to ensure the transcription has properly processed. Some recordings are delayed until processing has completed.

  2. resolved

    The backlog of recordings has now fully processed.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Grain, started 2024-09-16 14:49 UTC, resolved after 7.1 h, 2 update(s).

Title
Transcription partner incident causing recording processing delays
Vendor
Grain
Date
URL
https://rewindex.com/company/grain/incidents/yj0gppsv90ft

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