# Grain: Transcription partner incident causing recording processing delays

> Grain status incident “Transcription partner incident causing recording processing delays” on 2024-09-16: impact none (vendor’s label), 7.1 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grain/incidents/yj0gppsv90ft
Last updated: 2024-09-16T21:55:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-09-16 14:49 UTC · Resolved: 2024-09-16 21:55 UTC · Duration: 7.1 h
- Updates: 2 · Affected components: Recording Processing
- [Vendor status page: https://stspg.io/tmvgtfz1p938](https://stspg.io/tmvgtfz1p938)
- [Company: Grain](https://rewindex.com/company/grain.md)

## Timeline of updates

- **monitoring** 2024-09-16 14:49 UTC: Our transcription partner experienced an incident earlier today that caused transcript processing to fail. The incident has not passed and we are working through the backlog of recordings to ensure the transcription has properly processed. Some recordings are delayed until processing has completed.
- **resolved** 2024-09-16 21:55 UTC: The backlog of recordings has now fully processed.

## Cite this

Status incident (vendor impact label: none) posted by Grain, started 2024-09-16 14:49 UTC, resolved after 7.1 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/grain/incidents/yj0gppsv90ft
- Citation: Grain, “Transcription partner incident causing recording processing delays” (2024-09-16 14:49 UTC). Archived by Rewindex: https://rewindex.com/company/grain/incidents/yj0gppsv90ft (CC BY 4.0).
- Markdown link: `[Grain: Transcription partner incident causing recording processing delays (2024-09-16)](https://rewindex.com/company/grain/incidents/yj0gppsv90ft)`


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Canonical: https://rewindex.com/company/grain/incidents/yj0gppsv90ft · Markdown: https://rewindex.com/company/grain/incidents/yj0gppsv90ft.md · JSON: https://rewindex.com/api/v1/companies/grain/incidents/yj0gppsv90ft · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:06:52.487Z