rewindex

CompaniesGrainIncidents

Grain: Transcription failures

No impact listedStatus: resolvedStarted Resolved (4.1 h)2 updatesstspg.io (opens in new tab)

Timeline of updates

  1. investigating

    The Grain team is investigating a spike in transcription failures. We are in communication with our transcription provider attempting to hunt down the issue and will backfill all failed transcriptions once a root cause is identified.

  2. resolved

    A fix was rolled out and all impacted meetings have had their transcripts reprocessed.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Grain, started 2024-01-04 19:18 UTC, resolved after 4.1 h, 2 update(s).

Title
Transcription failures
Vendor
Grain
Date
URL
https://rewindex.com/company/grain/incidents/tdh77n9c0gtz

Grain profileRecent Grain incidentsAll outages on January 4, 2024Grain in January 2024MarkdownJSON