# Grain: Transcription failures

> Grain status incident “Transcription failures” on 2024-01-04: impact none (vendor’s label), 4.1 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grain/incidents/tdh77n9c0gtz
Last updated: 2024-01-04T23:25:42Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-01-04 19:18 UTC · Resolved: 2024-01-04 23:25 UTC · Duration: 4.1 h
- Updates: 2
- [Vendor status page: https://stspg.io/r68tkrsznwgf](https://stspg.io/r68tkrsznwgf)
- [Company: Grain](https://rewindex.com/company/grain.md)

## Timeline of updates

- **investigating** 2024-01-04 19:18 UTC: The Grain team is investigating a spike in transcription failures. We are in communication with our transcription provider attempting to hunt down the issue and will backfill all failed transcriptions once a root cause is identified.
- **resolved** 2024-01-04 23:25 UTC: A fix was rolled out and all impacted meetings have had their transcripts reprocessed.

## Cite this

Status incident (vendor impact label: none) posted by Grain, started 2024-01-04 19:18 UTC, resolved after 4.1 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/grain/incidents/tdh77n9c0gtz
- Citation: Grain, “Transcription failures” (2024-01-04 19:18 UTC). Archived by Rewindex: https://rewindex.com/company/grain/incidents/tdh77n9c0gtz (CC BY 4.0).
- Markdown link: `[Grain: Transcription failures (2024-01-04)](https://rewindex.com/company/grain/incidents/tdh77n9c0gtz)`


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Canonical: https://rewindex.com/company/grain/incidents/tdh77n9c0gtz · Markdown: https://rewindex.com/company/grain/incidents/tdh77n9c0gtz.md · JSON: https://rewindex.com/api/v1/companies/grain/incidents/tdh77n9c0gtz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:06:22.493Z