Grain: Transcription Provider Outage

MinorStatus: resolvedStarted 2026-09-16 20:48 UTCResolved 2026-09-17 04:54 UTC (8.1 h)2 updatesstspg.io

Affected components: Recording Processing

Timeline of updates

identified2026-09-16 20:48 UTC
Our primary transcription provider is experiencing an outage, the team is monitoring for impact and any required recovery.
resolved2026-09-17 04:54 UTC
The upstream incident has been resolved, the team will work through the backlog of any impacted recordings for reprocessing.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Oct 17
First version captured 18:22 UTC
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on Oct 19, 23:18 UTC. Record hash bf1dcdce40e77af1…
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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Grain, started 2026-09-16 20:48 UTC, resolved after 8.1 h, 2 update(s).

Title: Transcription Provider Outage
Vendor: Grain
Date: 2026-09-16 20:48 UTC
URL: https://rewindex.com/company/grain/incidents/3fm0k6708frm

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