# Grain: Transcription Provider Outage

> Grain status incident “Transcription Provider Outage” on 2026-09-16: impact minor (vendor’s label), 8.1 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grain/incidents/3fm0k6708frm
Last updated: 2026-09-17T04:54:15Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-16 20:48 UTC · Resolved: 2026-09-17 04:54 UTC · Duration: 8.1 h
- Updates: 2 · Affected components: Recording Processing
- [Vendor status page: https://stspg.io/1glm21ry6qr7](https://stspg.io/1glm21ry6qr7)
- [Company: Grain](https://rewindex.com/company/grain.md)

## Timeline of updates

- **identified** 2026-09-16 20:48 UTC: Our primary transcription provider is experiencing an outage, the team is monitoring for impact and any required recovery.
- **resolved** 2026-09-17 04:54 UTC: The upstream incident has been resolved, the team will work through the backlog of any impacted recordings for reprocessing.

## Cite this

Status incident (vendor impact label: minor) posted by Grain, started 2026-09-16 20:48 UTC, resolved after 8.1 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/grain/incidents/3fm0k6708frm
- Citation: Grain, “Transcription Provider Outage” (2026-09-16 20:48 UTC). Archived by Rewindex: https://rewindex.com/company/grain/incidents/3fm0k6708frm (CC BY 4.0).
- Markdown link: `[Grain: Transcription Provider Outage (2026-09-16)](https://rewindex.com/company/grain/incidents/3fm0k6708frm)`


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Canonical: https://rewindex.com/company/grain/incidents/3fm0k6708frm · Markdown: https://rewindex.com/company/grain/incidents/3fm0k6708frm.md · JSON: https://rewindex.com/api/v1/companies/grain/incidents/3fm0k6708frm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:37:57.476Z