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Grafana Cloud: Traceql metric queries not returning recently ingested data in us-east-2 region.

MinorStatus: resolvedStarted Resolved (0 min)1 updatestatus.grafana.com (opens in new tab)

Timeline of updates

  1. resolved

    Starting from May 9th 2025 12:00 UTC, we were facing Hosted Traces partial read path outage in us-east-2 region. Traceql metric queries were not returning a recently ingested data. After an investigation, the fix was deployed and the incident was resolved at May 14th at 10:00 UTC. There might be data gaps which will be eventually filled, we confirmed no data loss happened.

From Grafana Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2025-05-09 12:00 UTC, resolved after 0 min, 1 update(s).

Title
Traceql metric queries not returning recently ingested data in us-east-2 region.
Vendor
Grafana Cloud
Date
URL
https://rewindex.com/company/grafana-cloud/incidents/zpyr3z6hx9y2

Grafana Cloud profileRecent Grafana Cloud incidentsAll outages on May 9, 2025Grafana Cloud in May 2025MarkdownJSON