# Grafana Cloud: Traceql metric queries not returning recently ingested data in us-east-2 region.

> Grafana Cloud status incident “Traceql metric queries not returning recently ingested data in us-east-2 region.” on 2025-05-09: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/zpyr3z6hx9y2
Last updated: 2025-05-09T12:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-09 12:00 UTC · Resolved: 2025-05-09 12:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/zpyr3z6hx9y2](https://status.grafana.com/incidents/zpyr3z6hx9y2)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2025-05-09 12:00 UTC: Starting from May 9th 2025 12:00 UTC, we were facing Hosted Traces partial read path outage in us-east-2 region. Traceql metric queries were not returning a recently ingested data. After an investigation, the fix was deployed and the incident was resolved at May 14th at 10:00 UTC. There might be data gaps which will be eventually filled, we confirmed no data loss happened.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2025-05-09 12:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/zpyr3z6hx9y2
- Citation: Grafana Cloud, “Traceql metric queries not returning recently ingested data in us-east-2 region.” (2025-05-09 12:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/zpyr3z6hx9y2 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Traceql metric queries not returning recently ingested data in us-east-2 region. (2025-05-09)](https://rewindex.com/company/grafana-cloud/incidents/zpyr3z6hx9y2)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/zpyr3z6hx9y2 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/zpyr3z6hx9y2.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/zpyr3z6hx9y2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:42:21.220Z