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Grafana Cloud: Ingestion errors for Traces on cluster AWS Germany ( prod-eu-west-2)
Timeline of updates
- resolved
The Tempo service on cluster EU west experienced a traffic increase over the weekend, which caused an elevated error rate in Tempo's write path (ingestion). Our engineering team identified the root cause of the issue, and implemented measurements for palliating and resolving the problem. Traces ingestion problems could have been experienced from 15:30 UTC on 13th until 19:30 UTC on 15th.
From Grafana Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Grafana Cloud, started 2025-06-13 13:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Ingestion errors for Traces on cluster AWS Germany ( prod-eu-west-2)
- Vendor
- Grafana Cloud
- Date
- URL
- https://rewindex.com/company/grafana-cloud/incidents/w94zm61h0jq1
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