# Grafana Cloud: Ingestion errors for Traces on cluster AWS Germany ( prod-eu-west-2)

> Grafana Cloud status incident “Ingestion errors for Traces on cluster AWS Germany ( prod-eu-west-2)” on 2025-06-13: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/w94zm61h0jq1
Last updated: 2025-06-13T13:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-06-13 13:30 UTC · Resolved: 2025-06-13 13:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/w94zm61h0jq1](https://status.grafana.com/incidents/w94zm61h0jq1)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2025-06-13 13:30 UTC: The Tempo service on cluster EU west experienced a traffic increase over the weekend, which caused an elevated error rate in Tempo's write path (ingestion). Our engineering team identified the root cause of the issue, and implemented measurements for palliating and resolving the problem. Traces ingestion problems could have been experienced from 15:30 UTC on 13th until 19:30 UTC on 15th.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Grafana Cloud, started 2025-06-13 13:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/w94zm61h0jq1
- Citation: Grafana Cloud, “Ingestion errors for Traces on cluster AWS Germany ( prod-eu-west-2)” (2025-06-13 13:30 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/w94zm61h0jq1 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Ingestion errors for Traces on cluster AWS Germany ( prod-eu-west-2) (2025-06-13)](https://rewindex.com/company/grafana-cloud/incidents/w94zm61h0jq1)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/w94zm61h0jq1 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/w94zm61h0jq1.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/w94zm61h0jq1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:47:26.659Z