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Grafana Cloud: Incident: Metrics Querying Unavailable in EU (Resolved)

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.grafana.com (opens in new tab)

Timeline of updates

  1. resolved

    Impact: Between 14:30 and 14:38 UTC, some customers in prod-eu-west-2 may have experienced issues querying metrics. During this time, read requests to the metrics backend were unavailable, resulting in failed or incomplete query responses. The root cause of the issue was identified and addressed. Resolution: The affected components were restored, and service was fully available by 14:38 UTC. We have taken additional steps to prevent this type of disruption from occurring in the future. Next Steps: We are reviewing monitoring and safeguards around this failure mode to further improve reliability.

From Grafana Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Grafana Cloud, started 2026-01-19 14:30 UTC, resolved after 0 min, 1 update(s).

Title
Incident: Metrics Querying Unavailable in EU (Resolved)
Vendor
Grafana Cloud
Date
URL
https://rewindex.com/company/grafana-cloud/incidents/rwjjcxcpfcwd

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