CompaniesGrafana CloudIncidents
Grafana Cloud: Temporary Trace Ingestion Errors
Timeline of updates
- resolved
From approximately 16:30-8:15 UTC, a configuration change inadvertently removed a required headless service for hosted traces in one of our production regions. This caused elevated error rates and increased service-level objective (SLO) burn for the trace ingestion pathway. The underlying issue was a mismatch in internal configuration references following a prior migration. Re-enabling the headless service restored normal operation.
From Grafana Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Grafana Cloud, started 2025-10-31 15:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Temporary Trace Ingestion Errors
- Vendor
- Grafana Cloud
- Date
- URL
- https://rewindex.com/company/grafana-cloud/incidents/ksgpvhp8qln7
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