# Grafana Cloud: Temporary Trace Ingestion Errors

> Grafana Cloud status incident “Temporary Trace Ingestion Errors” on 2025-10-31: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/ksgpvhp8qln7
Last updated: 2025-10-31T15:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-10-31 15:30 UTC · Resolved: 2025-10-31 15:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/ksgpvhp8qln7](https://status.grafana.com/incidents/ksgpvhp8qln7)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2025-10-31 15:30 UTC: From approximately 16:30-8:15 UTC, a configuration change inadvertently removed a required headless service for hosted traces in one of our production regions. This caused elevated error rates and increased service-level objective (SLO) burn for the trace ingestion pathway. The underlying issue was a mismatch in internal configuration references following a prior migration. Re-enabling the headless service restored normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Grafana Cloud, started 2025-10-31 15:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/ksgpvhp8qln7
- Citation: Grafana Cloud, “Temporary Trace Ingestion Errors” (2025-10-31 15:30 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/ksgpvhp8qln7 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Temporary Trace Ingestion Errors (2025-10-31)](https://rewindex.com/company/grafana-cloud/incidents/ksgpvhp8qln7)`


---
Canonical: https://rewindex.com/company/grafana-cloud/incidents/ksgpvhp8qln7 · Markdown: https://rewindex.com/company/grafana-cloud/incidents/ksgpvhp8qln7.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/ksgpvhp8qln7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:19:50.747Z