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Grafana Cloud: Increased Latency for Small Subset of Customers

MinorStatus: resolvedStarted Resolved (0 min)1 updatestatus.grafana.com (opens in new tab)

Timeline of updates

  1. resolved

    A recent rollout caused the AuthZ (RBAC) service to perform many redundant folder-tree fetches for each authorization check. For a small number of tenants in the prod-us-east-0 and prod-eu-west-2 regions with very large folder trees. This added a few milliseconds to every check, which increased request latency. The approximate timeframe of the impact is: 2026-02-26 17:24:43 UTC to 2026-02-27 14:33:53 UTC. This has now been resolved.

From Grafana Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2026-02-27 16:25 UTC, resolved after 0 min, 1 update(s).

Title
Increased Latency for Small Subset of Customers
Vendor
Grafana Cloud
Date
URL
https://rewindex.com/company/grafana-cloud/incidents/k4zpwqg9fr2r

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