# Grafana Cloud: Increased Latency for Small Subset of Customers

> Grafana Cloud status incident “Increased Latency for Small Subset of Customers” on 2026-02-27: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/grafana-cloud/incidents/k4zpwqg9fr2r
Last updated: 2026-02-27T16:25:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-27 16:25 UTC · Resolved: 2026-02-27 16:25 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.grafana.com/incidents/k4zpwqg9fr2r](https://status.grafana.com/incidents/k4zpwqg9fr2r)
- [Company: Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

## Timeline of updates

- **resolved** 2026-02-27 16:25 UTC: A recent rollout caused the AuthZ (RBAC) service to perform many redundant folder-tree fetches for each authorization check. For a small number of tenants in the prod-us-east-0 and prod-eu-west-2 regions with very large folder trees. This added a few milliseconds to every check, which increased request latency. The approximate timeframe of the impact is: 2026-02-26 17:24:43 UTC to 2026-02-27 14:33:53 UTC. This has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Grafana Cloud, started 2026-02-27 16:25 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/grafana-cloud/incidents/k4zpwqg9fr2r
- Citation: Grafana Cloud, “Increased Latency for Small Subset of Customers” (2026-02-27 16:25 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/incidents/k4zpwqg9fr2r (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Increased Latency for Small Subset of Customers (2026-02-27)](https://rewindex.com/company/grafana-cloud/incidents/k4zpwqg9fr2r)`


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Canonical: https://rewindex.com/company/grafana-cloud/incidents/k4zpwqg9fr2r · Markdown: https://rewindex.com/company/grafana-cloud/incidents/k4zpwqg9fr2r.md · JSON: https://rewindex.com/api/v1/companies/grafana-cloud/incidents/k4zpwqg9fr2r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:23:44.512Z