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Grafana Cloud: Hosts unreachable for instances in prod-sa-east-1

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.grafana.com (opens in new tab)

Timeline of updates

  1. resolved

    From 6:23 UTC to 6:39 UTC, we became aware of an issue with instances in the prod-sa-east-1 cluster. Users experiencing this issue may have encountered with requests failing for instances in this cluster. This has stabilised and customers should no longer experience this issue.

From Grafana Cloud’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.grafana.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Grafana Cloud, started 2025-03-28 07:59 UTC, resolved after 0 min, 1 update(s).

Title
Hosts unreachable for instances in prod-sa-east-1
Vendor
Grafana Cloud
Date
URL
https://rewindex.com/company/grafana-cloud/incidents/glc38m78kxss

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