Gorgias: Partial outage of chat
Timeline of updates
- resolved
For approximately 45 minutes: * Agents could not reply to live chat tickets * Chat widget might not be loaded for a small number of users
From Gorgias’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Gorgias, started 2023-05-08 22:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Partial outage of chat
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/incidents/pm8c44f50j9z
Gorgias profileRecent Gorgias incidentsAll outages on May 8, 2023Gorgias in May 2023MarkdownJSON