Gorgias: Delay in processing of instagram and facebook messages, comments and other events
Timeline of updates
- investigating
We are currently investigating this issue.
- monitoring
A fix has been implemented and we are monitoring the results.
- identified
The Facebook and instagram comments, feed, etc are now syncing fine but DMs are still delayed for both facebook messenger and instagram. We're working on the fix.
Changes Rewindex caught on this incident
- Major incident: Delay in processing of instagram and facebook messages and other events
- Incident updated: Delay in processing of instagram and facebook messages and other events
- Incident updated: Delay in processing of instagram and facebook messages, comments and other events
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Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by Gorgias, started 2026-11-05 15:21 UTC, not resolved, 3 update(s); edited after publishing.
- Title
- Delay in processing of instagram and facebook messages, comments and other events
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/incidents/l78qg3vf93bf
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