Gorgias: Helpdesk general slowness
Timeline of updates
- investigating
We are currently investigating this issue.
- identified
We're working on deploying a fix
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
787624f88f620ad0…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Gorgias, started 2026-07-01 11:25 UTC, resolved after 2.0 h, 3 update(s).
- Title
- Helpdesk general slowness
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/incidents/hs4w8bdn8x6n
Gorgias profileRecent Gorgias incidentsAll outages on July 1, 2026Gorgias in July 2026MarkdownJSON