rewindex

CompaniesGorgiasIncidents

Gorgias: Calls are not getting through and and carrier is not able to connect the call.

MajorStatus: resolvededitedStarted Resolved (1.1 h)7 updatesstatus.gorgias.com (opens in new tab)

Timeline of updates

  1. identified

    We are continuing to work on a fix for this issue.

  2. identified

    We are continuing to work on a fix for this issue.

  3. identified

    We are continuing to work on a fix for this issue.

  4. identified

    We are continuing to work on a fix for this issue.

  5. identified

    We are continuing to work on a fix for this issue.

  6. monitoring

    A fix has been implemented and we are monitoring the results.

  7. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by Gorgias, started 2026-11-09 17:00 UTC, resolved after 1.1 h, 7 update(s); edited after publishing.

Title
Calls are not getting through and and carrier is not able to connect the call.
Vendor
Gorgias
Date
URL
https://rewindex.com/company/gorgias/incidents/4x66428fd5rg

Gorgias profileRecent Gorgias incidentsAll outages on November 9, 2026Gorgias in November 2026MarkdownJSON