Gorgias: Degraded Voice performance
Timeline of updates
- identified
We’re experiencing issues with incoming and outgoing calls. Calls may fail to connect to agents, and outgoing calls may show an error. We’ve identified the cause and are deploying a fix.
- monitoring
A fix has been deployed and calls and SMS are recovering. We’re monitoring the results.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
Archive proof
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Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Gorgias, started 2026-11-05 14:39 UTC, resolved after 1.3 h, 3 update(s); edited after publishing.
- Title
- Degraded Voice performance
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/incidents/4txgfck64b47
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