rewindex

CompaniesGorgiasMonthly reportsNovember 2019

Gorgias in November 2019: incidents, uptime and changes

4incidents posted
1labelled major or critical
99.98%free of major/critical
76.08%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 min, incident time 7.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 3

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Helpdesk unavailableCritical6 minresolved11-19

Other incidents 3

IncidentImpactStartedDurationStatusDay
Ticket counts & live notifications are experiencing delaysMinor2.7 hresolved11-04
Impossible to send Facebook Messenger messagesMinor7 dresolved11-18
Live updates (view counts and incoming message updates) are delayedMinor1.6 hresolved11-29

Cite this

Gorgias posted 4 status incidents in November 2019 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Gorgias in November 2019
Vendor
Gorgias
Date
URL
https://rewindex.com/company/gorgias/2019/11

All Gorgias monthsRecent incidentsMarkdown