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Stream (GetStream): Feed Realtime - SQS high error rate

CriticalStatus: resolvedStarted Resolved (6.5 h)4 updatesstspg.io (opens in new tab)

Affected components: Feed Realtime NotificationsPersonalization

Timeline of updates

  1. investigating

    We are currently investigating an issue with AWS SQS, we are receiving 100% error rate from SQS APIs. Our feeds realtime endpoint is currently unable to push notifications to SQS.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. monitoring

    We are continuing to monitor for any further issues.

  4. resolved

    Millions of requests to the handshake endpoint of our feed realtime system broke the API. This issue has been resolved and a full post mortem will follow.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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