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ChangesStream (GetStream)Feed Realtime - SQS high error rate

Stream (GetStream): Critical incident: Feed Realtime - SQS high error rate

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Stream (GetStream) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Feed Realtime - SQS high error rate
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2021-01-04 16:57 UTC
AddedResolved time#5
Before: not present
After: 2021-01-04 23:25 UTC
AddedAffected components#6
Before: not present
After: Feed Realtime Notifications, Personalization
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an issue with AWS SQS, we are receiving 100% error rate from SQS APIs. Our feeds realtime endpoint is currently unable to push notifications to SQS.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdatemonitoring#9
Before: not present
After: We are continuing to monitor for any further issues.
AddedUpdateresolved#10
Before: not present
After: Millions of requests to the handshake endpoint of our feed realtime system broke the API. This issue has been resolved and a full post mortem will follow.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Monday, January 4, 2021

1 incident change

All Stream (GetStream) changesStream (GetStream) profileMarkdownJSON