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CompaniesFullStoryIncidents

FullStory: Some pages are not currently recording

No impact listedStatus: resolvedStarted Resolved (26 min)1 updatestatus.fullstory.com (opens in new tab)

Timeline of updates

  1. resolved

    This incident has been resolved and all recording servers are fully operational. Between 6:42 PM and 7:35 PM EST (23:42 and 0:35 UTC), FullStory recording servers experienced a partial outage wherein approximately 75% of calls to /rec/page were lost. For sessions that would have been recorded during this time, this will likely result in either a complete or partial loss of the data in those sessions. We’ll write a full postmortem of this incident to our status blog detailing what happened and what we’re doing to prevent this from happening in the future.

From FullStory’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.fullstory.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by FullStory, started 2017-12-14 00:42 UTC, resolved after 26 min, 1 update(s).

Title
Some pages are not currently recording
Vendor
FullStory
Date
URL
https://rewindex.com/company/fullstory/incidents/ng43xkkmmmyt

FullStory profileRecent FullStory incidentsAll outages on December 14, 2017FullStory in December 2017MarkdownJSON